Cookie policy
Our website hydraecosmetic.com (the “Website”) uses a technology called “cookies” in order to collect information about the use of the Website.
We inform you that we may use cookies in order to facilitate your navigation through the Website, distinguish you from other users, provide you with a better experience in using it, and identify problems to improve our Website.
In addition, if you give your consent, we will use cookies that allow us to learn more about your preferences and personalize our Website in accordance with your individual interests.
The purpose of this cookie policy is to inform you clearly and accurately about the cookies used on our Website (the “Cookies Policy”). In case you want to collect more information about the cookies we use on the Website, you can send an email to the following address: contacto@hydraecosmetic.com
Cookies
A cookie is a file that is downloaded to the device by which you access the Website in order to store data that can be updated and retrieved by the entity responsible for its installation.
The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time you have been on our Website and the sites visited just before and after it.
Type of cookies used on the Website
Our Website uses the following cookies:
Own cookies
These cookies are sent to your computer and managed exclusively by us for the best functioning of the Website. The information we collect is used to improve the quality of our service and your user experience. These cookies remain in your browser longer, allowing us to recognize you as a recurring visitor to the Website and adapt the content to offer you content that suits your preferences.
Third-party analytics cookies
On our Website we also use the Google Analytics audience measurement system, a Google web analytics tool that allows us to understand how users of our Website interact. It also enables cookies in the domain of the site in which the user is located and uses a set of cookies called “__utma” and “__utmz” to collect information anonymously and to compile trend reports of the Website without identifying individual users.
Learn more about Google Analytics cookies and privacy information.
Together with our server log files, they allow us to know the total number of users who visit our Website and those parts of it that are most popular. Thanks to them we obtain information that can help us improve navigation and provide a better service to users and customers.
If you interact with the content of our Website, third-party cookies may also be set (for example, by pressing social media buttons or viewing videos hosted on another website). Third-party cookies are those set by a domain other than our Website. We cannot access the data stored in the cookies of other websites when you browse the aforementioned websites.
We then include the link to the Google website where you can view the description of the type of cookies used by Google Analitycs and their expiration period: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es
We also include the link to the Google website where you can view the description of the type of cookies that Google uses for Adwords: https://www.google.com/policies/technologies/ads/ to check if the customer comes from an internet link in which Google has entered our website. The other cookie is used to track the purchase conversions we make about marketing campaigns conducted through the Google: https://www.google.com/policies/technologies/cookies/
The Hotjar tool is part of the Customer Experience Analytics discipline, the information we collect with this tool helps us to improve the customer experience. https://www.hotjar.com/cookies
To improve communication and logically interpret amounts of data, we use Zendesk. It works together to help turn interactions into relationships: https://www.zendesk.com/company/customers-partners/privacy-policy/
Consent
By browsing and continuing on our Website you will be consenting to the use of the cookies set out above, for the periods indicated and under the conditions contained in this Cookies Policy.
Disable and block cookies
In any case, we inform you that since cookies are not necessary for the use of our Website, you can block or disable them by activating your browser settings that allow you to refuse the installation of all cookies or some of them. Most browsers allow you to warn of the presence of cookies or reject them automatically. If you reject them you may continue to use our Website, although the use of some of its services may be limited and therefore your experience on our Website less satisfactory.
Withdraw my consent
If you wish to withdraw your consent related to this Cookie Policy at any time, you must delete the cookies stored on the device on which you access the Website through the settings and settings of your Internet browser.
For more information on deleting, disabling or blocking cookies please visit: http://www.aboutcookies.org/Default.aspx?page=2
Modification of cookie settings and settings.
Unless you have adjusted your browser settings, our system will create cookies as soon as you visit our Website. Keep in mind that all Internet browsers allow you to change those settings. For more information on how to adjust your cookie settings in the following browsers, we refer you to the relevant link:
Firefox
Chrome
Safari
- https://support.apple.com/kb/ph21411?locale=es_ES (for iOS – https://support.apple.com/es-es/HT201265)
Changes to the Cookies Policy
We may update the Cookies Policy of our Website, so we recommend that you review this policy each time you access our Website in order to be adequately informed about how and why we use cookies.
Contact
If you have any questions, comments or suggestions about the Cookies Policy, please write to: contacto@hydraecosmetic.com